Introduction

PA Recruitment (together and/or individually referred to as “us” or “we” or “our”) provides comprehensive staffing solutions and related services, backed by over 20 years of industry experience. We respect your privacy and are committed to protecting your Personal Data in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia and other applicable laws.

This Privacy Notice outlines how we collect, use, disclose and safeguard your Personal Data when you interact with us—whether online, through our services or during your employment or engagement with us (via phone, email, in-person, or other channels).

What is Personal Data?

“Personal Data” refers to any information that identifies you or could reasonable be used to identify you. This includes but is not limited to your name, NRIC, passport, contact details (address, phone number, email), date of birth, gender, employment details, bank account, payment information, photograph, resume and any other data that can directly or indirectly identify you.

In addition, we may collect Personal Data belonging to individuals who are associated with our clients, vendors, service providers or other business partners. This may include the names, job titles, business contact numbers, email addresses, and other information of company representatives or employees. While PDPA does not apply to company or organization data, we will handle any Personal Data of individuals received in the course of business dealings with the same level of care and compliance.

Personal Data may also include sensitive information such as health information, religion, criminal records, biometric data, if required by law or necessary for specific purposes.

If you are under the age of 18, you must obtain consent from your parent or legal guardian before providing us with your Personal Data. By submitting your Personal Data, you confirm that such consent has been obtained where required.

If you provide us with Personal Data of other individuals, you hereby represent that you have obtained consent from that individual prior to providing their Personal Data to us.

Why We Collect?

We collect and process your Personal Data for various legitimate business and operational purposes, including but not limited to the following:

• To deliver our services – including recruitment, staffing, placement, outsourcing, HR administration, payroll processing, consulting, and talent management services
• To evaluate your suitability – for job applications, assignments, internships, contract roles, or employment opportunities, whether with us or our clients
• To manage employment relationships – including onboarding, contract administration, performance management, training, benefits administration, and termination processes
• To engage and manage business relationships – with clients, service providers, vendors, suppliers, and other business partners
• To facilitate communication – including responding to enquiries, sending important updates, or sharing relevant information about assignments, projects, events, or services
• To comply with legal and regulatory requirements – such as audits, statutory reporting, tax and EPF/SOCSO contributions, background screenings, and anti-money laundering obligations
• To support internal operations – including IT administration, data analytics, website or system enhancements, and service improvements
• For safety and security purposes – such as monitoring premises via CCTV, managing access controls, and maintaining workplace safety
• For marketing or promotional purposes – to inform you about services, opportunities, or events that may be of interest
• To respond to disputes or legal claims – or to establish, exercise, or defend our legal rights

Your Personal Data is processed only when necessary and in accordance with applicable data protection laws, with appropriate safeguards in place.

Consequences of Not Providing Personal Data

The provision of your Personal Data is necessary for us to deliver our services and fulfil our contractual, operational, and legal responsibilities. If you choose not to provide the requested personal data, or object to our processing of it for the purposes outlined in this Privacy Notice, please be aware of the following:

• Access to Services – We may be unable to offer you certain services, features, or support. In some cases, this may require you to discontinue your use of our platforms, products, or services, or refrain from engaging with us.
• Incomplete Transactions or Engagements – Without certain essential Personal Data, we may not be able to proceed with your application, provide employment or placement services, or maintain a working relationship with you.
• Legal Compliance – Certain Personal Data is required for us to comply with statutory and regulatory obligations. Failure to provide such data may result in non-compliance with legal requirements that could affect both you and us.

Disclosure of Personal Data

We treat your Personal Data as confidential. However, in order to support our operations and comply with legal or contractual obligations, you acknowledge and agree that your Personal Data may be disclosed to the following categories of parties, where relevant and appropriate:

• Authorities and regulators – including government agencies, law enforcement bodies, statutory authorities, or other parties as required by law or in response to lawful requests
• Our corporate group – including our subsidiaries, affiliated entities, and associated companies (whether located within or outside Malaysia), including those established in the future
• Strategic and commercial partners – including our business affiliates, associates, and partners who provide products or services in support of or in connection with our business activities
• Professional advisors – such as our appointed auditors, legal counsel, accountants, consultants, or other professional advisors engaged by us
• Regulatory bodies and industry oversight entities – for compliance, reporting, or governance purposes
• Authorized third-party service providers – including sub-contractors, vendors, technology service providers, and others we engage to support our operations, systems, or business services

Where data is shared with third parties, we take reasonable steps to ensure that your Personal Data is protected and processed in accordance with applicable data protection laws.

Consent to Use and Disclosure of Personal Data

By submitting your Personal Data to us, you are deemed to have given consent for us to process your data for the purposes outlined in this Privacy notice.

You also consent to the disclosure of your Personal Data to our clients, business partners, and other third parties with whom we collaborate in the course of providing our services. We will take reasonable steps to ensure that any such parties are contractually obligated to maintain the confidentiality and security of your personal data.

Additionally, you acknowledge and agree that your Personal Data may be transferred to and processed in jurisdictions outside of Malaysia. While these jurisdictions may not offer the same level of data protection as Malaysian law, we will implement appropriate safeguards to ensure your data remains protected.

Cookies & Tracking

We use cookies, web beacons, and analytics tools to enhance your site experience. You may disable cookies, but doing so might limit some features.

Retention & Security

We retain data only as long as needed for legitimate business, legal, or regulatory purposes. Data is secured with appropriate technical and organizational measures. We also anonymize or securely dispose of data when no longer required.

Data Breach Response

If a security incident occurs and poses a risk to your data, we will promptly investigate, notify authorities as required, and inform affected individuals as appropriate.

Your Rights & Choices

You have the right to:

• Access, correct, or request deletion of your Personal Data
• Object to or restrict processing of your data
• Withdraw previously given consent where applicable
• Opt-out of receiving marketing communications

You may request us to cease communications by contacting us through the details provided below.

Voluntary Disclosure of Personal Data

Unless stated otherwise in this Privacy Notice, the provision of your Personal Data is entirely voluntary. However, choosing not to provide certain requested information may impact our ability to offer you specific services, process your application, or fulfil our obligations to you. Further details on the implications of not providing your data are outlined in the section titled “Consequences of Not Providing Personal Data.”

Privacy Notice Updates

This Notice may be updated over time. We will post the revised version here with the effective date.

We may modify/amend this Privacy Notice at any time. You are to review this Privacy Notice from time to time so that you are updated with any latest changes. By continue to use our services/platforms/products, you agree to any modifications that are made to this Privacy Notice.

Contact Us

For enquiries, complaints, or exercising your rights:

Data Protection Officer

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Tel No: 03 - 2144 6822